Awaken Chat Privacy Policy

1. Information We Collect

We may collect:

• Account information such as name, email address, and profile details;
• User-generated content including chats, prayer requests, comments, and uploads;
• Payment and subscription information processed through third-party providers;
• Device, browser, IP address, cookies, analytics, and usage data;
• Information from authentication providers, analytics services, and integrations.

2. How We Use Information

We may use information to:

• Provide and improve the Services;
• Personalize user experiences;
• Process subscriptions and payments;
• Respond to inquiries and support requests;
• Improve AI functionality and security;
• Comply with legal obligations.

3. AI Services and Automated Processing

Awaken Chat uses artificial intelligence technologies to generate responses, summaries, translations, recommendations, and conversational content.

Users acknowledge:

• AI-generated responses may be inaccurate or incomplete;
• AI content is provided for informational purposes only;
• AI responses do not constitute legal, medical, financial, or professional advice.

4. Faith-Based and Spiritual Content

Awaken Chat may provide biblical discussions, spiritual encouragement, prayer-related features, or ministry content.

Such content is provided solely for informational and spiritual support purposes. No spiritual, healing, counseling, or ministry outcomes are guaranteed.

5. Sharing of Information

We may share information with:

• Hosting and cloud service providers;
• Payment processors such as Stripe;
• Analytics and communication providers;
• Government authorities when legally required.

We do not sell personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and related technologies to:

• Maintain login sessions;
• Remember user preferences;
• Improve functionality and security;
• Analyze traffic and usage trends.

7. Data Retention

We retain information only as long as reasonably necessary for operational, legal, compliance, and security purposes.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information.

However, no online system or internet transmission can guarantee absolute security.

9. Children's Privacy

Awaken Chat is not intended for children under 13 years old without parental supervision and consent.

10. User Rights

Depending on applicable law, users may have rights to:

• Access personal information;
• Correct or delete data;
• Restrict or object to processing;
• Request portability of data;
• Withdraw consent where applicable.

11. International Users

Users accessing the Services outside the United States understand that information may be transferred and processed internationally.

12. Third-Party Services

Awaken Chat may contain links or integrations with third-party services. We are not responsible for third-party privacy practices or content.

13. California Privacy Rights

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA) and related laws.

14. GDPR Notice

Users located in the European Economic Area (EEA) may have additional rights under the General Data Protection Regulation (GDPR).

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Services after updates constitutes acceptance of revised terms.

16. Contact Information

Awaken Chat
Email: awakenchat@eigensigma.com
Website: https://awakenchat.com